Comment on FP Markets
★★★★★1 / 5Initial 1-star scoreReference #164
<p>I decided to close with FP Markets as the Customer Service is more busy asking for reviews than giving assistance. Even the Italian market manager asked me in his welcome letter if I could do a review on Trustpilot. A nightmare. If I contacted support 3 times they asked me for three reviews. For me FP Markets is overestimated. Assistance is very important both for beginners and skilled trading.</p>
Replies 1
<p>Dear Giovanni,</p> <p>I regret that we provided you with a poor customer experience — it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.</p> <p>We did some research and could not find any recent interactions between you and our team, nor requests to write a review. Nevertheless, we love to hear our clients genuine feedback on our services, and we apologize if any requests from our side caused you inconveniences.</p> <p>Kind Regards,<br> FP Markets</p>
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