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SanComment

Comment on Eightcap

★★★★★1 / 5Initial 1-star scoreReference #208
<p>I have opened an account with eightcap global and deposited to trade with mt4 account 400721. I got trading normal and have withdrawn my profit until the last 2 weeks. I had made a withdrawal request from my MT4 account and have been waiting for 2 weeks and received nonsense answers about the investigation of my account with any satisfactory explanation. </p> <p>Until yesterday I got my money back. I have received my withdrawal. But the amount is not correct. My withdrawal is $8154USD but I only received 169,945,668VND. It is 10% less than my withdrawal. Please help to check with the payment and pay the remaining 10% for me.</p>

Replies 1

Alina ChyzhReply
★★★★★

<p>Dear San,</p> <p>Please, contact your manager and try to find out the reason they do not release your money. Also, try withdrawing smaller amounts, maybe it will work. Since the broker is regulated by ASIC, you can also contact the regulated regarding your issue.</p>

Open reply #209 →