Comment on Exness
★★★★★1 / 5Initial 1-star scoreReference #920
<p>I deposited R2000 into my account and traded few loosing trades. Then after 3 loosing trades i entered a sell in usdcad which streight away went in my sell direction. As it goes my platform got disconnected then got connected in 5 minutes. When it came back my trade wasnt there anymore. Then i contacted them via a live chat to complain and they asked me for my login id which i provided. They said to me i did not place any trade that day ( which is today). I told them that i that this is the 4th trade i placed. And they asked me to double check my login ID which i did by loggin in the android mt5 and took a screen shot of the my login ID . With suprice i realised that the trade was closed as a loss which they started telling me that it hit my stop loss when i know that it was heading towards my teke profit. I was trading with trend line strategy and it didnt even cross my trend line by the time i was chatting to them. I emmidiately wetdrew the rest of my funds which i hope i will get.</p>
<p>1<br>
Exness South Africa<br>
#3 out of 14 in OVERALL<br>
Based on our Rating of 14 brokers</p>
<p>Minimum Deposit<br>
$1<br>
Regulated with FSA, FCA (UK), CySEC (Cyprus)<br>
Zero Spread in ECN account<br>
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Replies 1
<p>Hi Harold,</p> <p>We really appreciate you taking the time to share your trading experience. We’d be happy to assist you with your issues if you require further review of your trade. If you can provide us with the following information, we can escalate this with our team.<br> Account Number :<br> Order Number/(s) :<br> Date and Time price reached: </p> <p>If there’s anything else we can do to help, please let us know.</p> <p>Regards,<br> The Exness Team</p>
Open reply #921 →