Reply to comment #1065
<p>This case has now been resolved, and my account has been properly adjusted.</p>
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Reply to comment #1065
<p>This case has now been resolved, and my account has been properly adjusted.</p>
<p>I have been trading with Hantec for more than 10 years. Recently, I have had serious technical issues with them. One time, I was not able to trade for more than 3-4 hours, and I told them that I needed to buy dow jones. I wasnt able to execute on that day and dow went up 1000 points. Then this time, they reset my account without telling me, and obviously the account was reseted erroneously. Somehow my leverage was completely adjusted down. So I was not able to execute my desired size at my desired entry levels. So I asked them to execute my trades instead of waiting till their technical issues is resolved, and of course they dont help me and this time US100 is up 60 points. So due to their technical errors, i missed my trades, despite me telling them BEFORE the market rally to execute the orders at what price and what stops.</p>
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